Care Guide

Preserving the Beauty of Natural Alabaster

Natural alabaster is prized for its distinctive veining, soft translucency, and timeless elegance. As a genuine natural stone, each piece possesses unique characteristics that deserve thoughtful care. With proper maintenance, your alabaster lighting can retain its beauty for generations.


Routine Cleaning

To maintain the appearance of your alabaster fixture, gently dust the surface on a regular basis using a soft, dry microfiber cloth.

For occasional cleaning, lightly wipe the stone with a soft cloth slightly dampened with clean water. Always dry the surface immediately after cleaning.

Avoid abrasive cloths, rough sponges, or harsh cleaning tools that may damage the stone's natural finish.


Avoid Harsh Chemicals

Natural alabaster is sensitive to acidic and chemical-based cleaners.

Do not use:

• Bleach

• Ammonia-based cleaners

• Vinegar

• Alcohol-based solutions

• Abrasive powders

• Multi-purpose chemical cleaners

Only use clean water and a soft cloth when necessary.


Protect Against Moisture

Alabaster is a naturally porous material.

Avoid prolonged exposure to excessive moisture, standing water, or high-humidity environments unless the fixture is specifically rated for such use.

If water comes into contact with the stone, dry the surface promptly.


Prevent Scratches and Impact

Although durable, alabaster remains a natural stone and may chip or crack if subjected to strong impacts.

Avoid striking the stone with hard objects and exercise care when cleaning, moving, or installing your fixture.


Light Source Maintenance

Always disconnect power before replacing bulbs or performing maintenance.

Use only recommended bulbs and electrical components that comply with the specifications provided for your fixture.

Excessive heat generated by incorrect bulbs may affect the appearance and longevity of natural alabaster.


Natural Variations

The beauty of alabaster lies in its individuality.

Variations in veining, color, translucency, mineral deposits, and texture are natural characteristics of the stone and should not be considered defects. These unique features make every Pure Alabaster creation one of a kind.


Long-Term Care

With proper care, alabaster develops a timeless character that enhances its natural beauty over the years.

Regular dusting, gentle cleaning, and protection from harsh chemicals will help preserve the elegance and luminous quality of your fixture for decades to come.


Need Assistance?

If you have questions regarding cleaning, maintenance, replacement parts, product specifications, or installation support, our customer experience team is always happy to assist.

Contact Information

Brand Name: Pure Alabaster

Corporate Entity: Aurelian Home Inc

Official Email: support@purealabaster.com

Toll-Free Phone: +1 (877) 988-4871

Customer Support Hours:

Monday–Friday
9:00 AM–5:00 PM ET

Corporate Address

931 N Royer St
Colorado Springs, CO 80903
United States

Authorized Logistics & Return Processing Address

10 Webb Drive
Londonderry, NH 03053
United States