Care Guide
Preserving the Beauty of Natural Alabaster
Natural alabaster is prized for its distinctive veining, soft translucency, and timeless elegance. As a genuine natural stone, each piece possesses unique characteristics that deserve thoughtful care. With proper maintenance, your alabaster lighting can retain its beauty for generations.
Routine Cleaning
To maintain the appearance of your alabaster fixture, gently dust the surface on a regular basis using a soft, dry microfiber cloth.
For occasional cleaning, lightly wipe the stone with a soft cloth slightly dampened with clean water. Always dry the surface immediately after cleaning.
Avoid abrasive cloths, rough sponges, or harsh cleaning tools that may damage the stone's natural finish.
Avoid Harsh Chemicals
Natural alabaster is sensitive to acidic and chemical-based cleaners.
Do not use:
• Bleach
• Ammonia-based cleaners
• Vinegar
• Alcohol-based solutions
• Abrasive powders
• Multi-purpose chemical cleaners
Only use clean water and a soft cloth when necessary.
Protect Against Moisture
Alabaster is a naturally porous material.
Avoid prolonged exposure to excessive moisture, standing water, or high-humidity environments unless the fixture is specifically rated for such use.
If water comes into contact with the stone, dry the surface promptly.
Prevent Scratches and Impact
Although durable, alabaster remains a natural stone and may chip or crack if subjected to strong impacts.
Avoid striking the stone with hard objects and exercise care when cleaning, moving, or installing your fixture.
Light Source Maintenance
Always disconnect power before replacing bulbs or performing maintenance.
Use only recommended bulbs and electrical components that comply with the specifications provided for your fixture.
Excessive heat generated by incorrect bulbs may affect the appearance and longevity of natural alabaster.
Natural Variations
The beauty of alabaster lies in its individuality.
Variations in veining, color, translucency, mineral deposits, and texture are natural characteristics of the stone and should not be considered defects. These unique features make every Pure Alabaster creation one of a kind.
Long-Term Care
With proper care, alabaster develops a timeless character that enhances its natural beauty over the years.
Regular dusting, gentle cleaning, and protection from harsh chemicals will help preserve the elegance and luminous quality of your fixture for decades to come.
Need Assistance?
If you have questions regarding cleaning, maintenance, replacement parts, product specifications, or installation support, our customer experience team is always happy to assist.
Contact Information
Brand Name: Pure Alabaster
Corporate Entity: Aurelian Home Inc
Official Email: support@purealabaster.com
Toll-Free Phone: +1 (877) 988-4871
Customer Support Hours:
Monday–Friday
9:00 AM–5:00 PM ET
Corporate Address
931 N Royer St
Colorado Springs, CO 80903
United States
Authorized Logistics & Return Processing Address
10 Webb Drive
Londonderry, NH 03053
United States